Surrey Neuroplasticity Clinic is an interdisciplinary physiotherapy clinic that offers physical rehab and mental health services. We recently got to chat with them to find out more about what they do.
What is your business called and what does it do?
Surrey Neuroplasticity Clinic. We are an interdisciplinary physiotherapy clinic offering physical rehab and mental health services.
What made you want to do this work?
Our organizational mission is to positively impact a billion brains around the world. Mental health and “silent symptoms” associated with injuries like concussions and neurological diseases are often neglected or not given the appropriate attention they need. Those living with these conditions will often suffer more, and almost always feel unheard and misunderstood. We strive to be a place of hope for them, offering the latest evidence-based treatments and technologies to help with symptom management and recovery.
What problem did you want to solve with the business?
To provide individuals living with neurological diseases and/or brain injuries a place to go to for rehabilitation that is specialized and focused on neuro-rehabilitation. Combining research and real-world practise, we offer our neuro clients the best treatment options available to them.
Who are your clientele/demographics?
Anyone with a physical injury or mental health deficits.
How does your business make money? How does it work?
Our clients pay for our services, though the majority have coverage through their extended health benefits, or through an ICBC or WorkSafeBC claim.
Where in the city can we find your profession?
Surrey, BC across from Surrey Memorial Hospital at 13737 96 Avenue
What is the best question a prospective customer could ask a member of your profession when comparing services? Give the answer as well.
The best question to ask is “how involved are you in staying up to date with the latest science?” As a collective, we are just at the beginning of all there is to learn about the brain and how it recovers from illness or injury. Emerging science and research help guide clinical best practices to ensure we as a profession are treating the right way. Our organization not only stays up to date with all the latest real-world research, but we also have our own clinical research team dedicated to investigating new interventions so that we can offer our clients treatment options that incorporate recent, evidence-based practices.
What is the best part about what you do? What is the worst part?
The best part about what we do is positively impacting not just our client’s life, but also their family. Helping give someone even a little bit of function and independence back to their daily life is so gratifying to see, and makes such a big difference in their quality of life. The worst part is seeing our client’s daily struggles and witnessing firsthand the challenges they face on a day-to-day basis.
What is your favourite joke about your own profession?
When does a brain get afraid? When it loses its nerve.
Where can we follow you?
PAY IT FORWARD: What is another local business that you love?
The Hockey Shop